Our Story

Care that goes beyond
the prescription pad

True Dawa was born out of a simple belief: every Kenyan deserves access to quality, affordable medicine — wherever they live. We're not just a pharmacy. We're a health partner.

50,000+
Happy Customers
10,000+
Products Available
47
Counties Served
4.9★
Average Rating

Making quality healthcare
accessible to all Kenyans

Kenya has 14,000 registered pharmacies for 55 million people. Most are in cities. True Dawa bridges that gap — bringing licensed, verified medicine to every corner of the country, with expert pharmacist support just a call away.

We partner with Kenya's Pharmacy & Poisons Board, local hospitals, and community health workers to ensure every product we dispense meets the highest safety standards.

PPB Licensed
KEBS Certified
ISO 9001:2015
💊10,000+Products in catalogue
🚚Same-dayDelivery in Nairobi
👩🏾‍⚕️LicensedPharmacist team
🔒SecureSSL encrypted payments

Our Core Values

Patient-First Care

Every decision we make starts with the question: is this best for our customer's health? We're pharmacists and caregivers before we're a business.

Uncompromising Quality

Every product on our platform is sourced from PPB-licensed manufacturers and verified through our cold-chain quality process.

Radical Accessibility

Medicine should reach you wherever you are. We're building infrastructure so rural Kenya has the same access as Nairobi's CBD.

Community Trust

We partner with community health workers, clinics, and local pharmacies to extend care to underserved communities.

From a WhatsApp group to a national pharmacy

2020

Founded in Nairobi

True Dawa started as a WhatsApp group helping neighbours find medicine during the pandemic.

2021

PPB Registration

Officially registered with Kenya's Pharmacy and Poisons Board, becoming a fully licensed online pharmacy.

2022

First 10,000 customers

Expanded to same-day delivery in Nairobi and next-day delivery across 12 counties.

2023

Nationwide coverage

Partnered with logistics networks to serve all 47 counties. Launched online pharmacist consultations.

2024

10,000+ products

Expanded our catalogue, launched maternal & baby care, and introduced the prescription upload feature.

2025

True Dawa 2.0

New platform, faster delivery, and AI-powered medication reminders. 50,000 customers and counting.

Meet the Team

Pharmacists, engineers, and logistics specialists united by a shared mission.

👩🏾‍⚕️

Dr. Amina Odhiambo

Co-founder & CEO

Registered pharmacist with 12 years' experience at Kenyatta National Hospital.

👨🏾‍💻

James Kamau

Co-founder & CTO

Former software engineer at Safaricom, passionate about healthtech in Africa.

👩🏾‍🔬

Grace Njeri

Head of Pharmacy

Oversees all dispensing, quality control, and pharmacist consultation services.

🚚

Peter Otieno

Head of Logistics

Built our nationwide delivery network from Mombasa to Mandera.

Get in touch

Have a question, partnership inquiry, or feedback? We'd love to hear from you.